Linux Support Administrator
Job Closed
Overview
Relode is actively searching for a Linux Support Administrator to fill a permanent position with a client located in Franklin, TN. All candidates for this role must be able to commute to Franklin, TN for training and as needed if a project requires. Our client specializes in documenting contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. The ideal candidate is someone with Linux administration and/or support experience, and someone who demonstrates excellent soft skills in a technical customer service environment. Top Skills Required: 1. Linux/Unix 2. experience supporting IP protocols 3.excellent customer service communication 4. Cisco telephony is a plus Interview process: 1. Phone Interview: VP of IT 2. In office w/ Team and leadership 3. Offer Job selling points: Opportunity to learn new technologies/skills; 401K match, CellPhone/Internet reimbursement, 1week of PTO/quarter Day to day: Initially in this role you will train to understand the solution, the technology behind the solution, and how an outage affects customers. You will then learn how to work with the existing team to provide a technical solution to your client. This role does require in office work in Franklin, TN and once trained both work hours and locations are flexible.
Qualifications
- Linux (2+ years)
- Technical Phone Support (4+ years)
- SQL (1+ years)
Benefits
Company
Our client is an IT Services/Consulting company that strives to simplify complexity for contact centers, minimize service interruptions and provide host anywhere, user-friendly, secure, & scalable software. Their solutions protects businesses by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience.