Health Coach

Overview

We are building a virtual-first, home-based cardiac recovery solution that provides a comprehensive set of tools to educate, rehabilitate, and empower heart disease patients to live the lives they aspire to live, and in doing so, reduce their lifetime all-cause mortality risk by 50%. By leveraging technology and evidence-based care plans that are infused into a behavioral change framework, our virtual cardiac recovery program reduces barriers to care and effectively addresses patients’ physical and mental health needs from home. By extending recovery services to eligible patients that hospital outpatient-based programs do not have capacity for, our program allows Health Systems to serve a broader patient base and gain a new profit center. Further, our clinical model has the flexibility to scale across all heart and vascular service lines and beyond, reducing mortality risk for the chronic disease patients who need this care the most! About the Role As a Health Coach, you will be responsible for assessing patient cardiovascular health risk factors, developing/managing a personalized care plan tailored to their specific medical, physical, mental, and psychosocial needs, and coordinating their care across our company's and the Health System’s care team. You will be a part of an integrated team of clinical professionals including Nurse Practitioners and Licensed Clinical Social Workers working together to deliver a world class patient experience. If you are passionate about changing lives on a large scale, we look forward to hearing from you! What you’ll do: • Provide virtual cardiac recovery services to an individual panel of 50 patients • Create personalized care plans that consider the patient’s physical, mental, emotional and behavioral change needs and abilities • Develop measurable treatment goals and interventions that are supported by standards of practice and/or current literature • Evaluate patient functional abilities and limitations to develop customized exercise prescriptions to be performed asynchronously by the patient • Conduct weekly virtual check-ins to discuss patient goals, track progress, and adjust care plans if necessary over the 6-month program • Prioritize patient safety and escalate issues in real-time for resolution • Monitor and leverage remote physiological and activity data to inform patient care • Engage patients via chat/SMS in between visits to drive motivation • Leverage health & wellness coaching techniques (ex. motivational interviewing) to modify patient behavior • Communicate effectively across our integrated clinical team and our partner health systems • Provide complete, accurate and timely documentation of patient sessions within our EHR What you’ll bring to the table: Skills/Traits • An innovative mindset, and willingness to challenge status quo of traditional cardiac rehab experience • Comfortable working in a fast-moving and ever changing startup environment • Experience in cardiac disease management, rehabilitation, and health & wellness • Understanding of relevant industry clinical practice guidelines and quality measures for Cardiac Rehabilitation and Health & Wellness Coaching (ex. AACVPR, ACSM, NB-HWC) • Understanding of relevant patient educational content used in Cardiac Rehab • Expertise using technology in cardiac rehabilitation (ex. Fitness trackers, digital blood pressure cuffs, weight scales, etc.) • Effective and empathetic communication through video, chat, SMS and phone • A willingness to travel at least once per quarter for in-person team meetings Education/Certifications/Licenses • Master's degree or bachelor’s degree with equivalent work experience in Exercise Physiology, Exercise Science, Kinesiology, or a related field at an accredited institution • Minimum 5 years of clinical experience • AACVPR Certified Cardiac Rehabilitation Professional Certification or the ACSM Clinical Exercise Physiologist Certification prior to start (and willingness to obtain the other within 6 months of hiring) • Wellness coaching certification from a NBHWC accredited program • Basic Life Support (BLS) certification

Qualifications

• Bachelor's degree or higher
• Exercise Physiology (5+ years)
• ANY of the following valid licenses/certifications:
  • ACSM Clinical Exercise Physiologist Certification
  • AACVPR Certified Cardiac Rehabilitation Professional Certification
• Valid Wellness Coaching Certification from a NBHWC Accredited Program
• Valid American Red Cross Basic Life Support (ARC BLS)

• Have you had experience working with and/or for a healthcare start-up?
• If 'Yes', please tell us about your experience working with and/or for a healthcare start-up.

Company

Our client is building a virtual-first, home-based cardiac rehab (CR) solution that provides a comprehensive set of tools to educate, rehabilitate, and empower heart disease patients to live the lives they aspire to live, and in doing so, reduce their lifetime all-cause mortality risk by 50%. If you are passionate about helping patients live their best lives, we look forward to hearing from you!