Clinical Field Staff Supervisor - RN
Company
As an innovator in an evolving healthcare world, we have been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Qualifications
- Associate degree or higher
- Valid Registered Nurse (RN) in Pennsylvania (PA)
- Valid Regular Driver License (DL)
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ANY of the following valid licenses/certifications:
- American Heart Association Basic Life Support (AHA BLS)
- American Heart Association Advanced Cardiac Life Support (AHA ACLS)
- Home Health (2+ years)
- Have you spoke with a Relode Recruiter about this role (via phone)?
- Have you applied to or worked for AHNHealthCare@Home anytime in the past 6 months?
- Clinical Management (1+ years)
Overview
Join our client's extraordinary care team as a Clinical Field Staff Supervisor. In this role, you will provide supervision and direction for field staff, manage clinical field staff, and ensure high-quality patient care. We are looking for compassionate individuals with experience as a Registered Nurse in home care and management experience. This is a full-time position with a hybrid schedule and remote work opportunities. Key Responsibilities ● Provide supervision and direction for field staff and act as liaison between field and office staff. ● Responsible for direct management of the POD’s Clinical Field Staff, assigning tasks and objectives, and establishing clear measurables for monitoring results versus objectives. ● Responsible for the development and engagement of POD’s Clinical Field Staff by fostering a motivating work environment that recognizes and rewards strong performance. ● Monitor clinicians via HCHB reports ● Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc. ● Evaluate and address customer concerns, including documentation and resolution. ● Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships. ● Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate. ● Review staff schedules to assure productivity, communicating with PSC of staff availability, as well as providing Clinical Manager with projected productivity for staff once/week. Schedule and Shift Details ● Hybrid role with some in field and in office time and opportunity for remote work– Mon-Fri 8a-5p, rotating weekend/on-call 1-2 per quarter, 2 holidays per year