Operations Manager

Overview

This role offers an opportunity to lead and manage the full operations of a medical practice. You will oversee financial, staffing, and clinical systems while fostering a positive and compliant work environment. The position requires strong leadership, communication, and critical thinking skills to support a team culture and enhance patient care. Key Responsibilities ● Manage overall operation of the practice including budget and financial management ● Coordinate recruitment, orientation, and retention of clinical and nonclinical staff ● Develop and implement staffing strategies and performance management programs ● Create and maintain a positive work experience through employee engagement ● Provide systems and training for medical providers and employees ● Ensure compliance with employment laws and regulatory standards ● Maintain internal communication pathways for staff ● Monitor technology security to protect patient and practice data ● Manage medical information including records and healthcare document storage ● Comply with mandated reporting to regulatory agencies ● Lead integration of corporate mission into organizational culture ● Facilitate implementation of strategic plans and objectives ● Communicate and monitor production and compensation standards for staff ● Support leadership management of clinical staff conduct and performance ● Foster a team culture with leadership ● Establish and monitor business processes for efficient clinical operations ● Ensure resources are available to enhance patient knowledge and participation ● Understand referral processes and plan requirements ● Design efficient patient flow to maximize physician schedules ● Manage front office operations to maximize patient satisfaction and customer service ● Implement plan to control pharmaceutical supplies

Qualifications

• Associate degree or higher
• ANY of the following valid licenses/certifications:
  • Registered Nurse (RN) in New Hampshire (NH)
  • Nurse Licensure Compact (NLC)
• ANY of the following valid licenses/certifications:
  • American Heart Association Basic Life Support (AHA BLS)
  • American Red Cross Basic Life Support (ARC BLS)
  • American Heart Association Advanced Cardiac Life Support (AHA ACLS)

Company

Our client is an MSP working with a facility/clinic in Peterborough, NH.