Hub Operations Manager
Job Closed
Overview
In this role, you will be a part of the first cohort of staff providing direct services to members through our innovative care model. Our members face economic and social challenges in addition to having mental and physical health needs - and our model combined with our technology will support our care team and members in a completely new way. You will be part of our first clinical “hub,” a primary care practice that in many respects will look more like a community center than a doctor’s office. The Hub Operations Manager (HOM) will play an integral role in operationalizing our care model in the practice setting. In this position, you will manage the day-to-day operation of the hub and establish an environment in which our care model can flourish. You’ll work with the Hub’s clinical team to implement the initial care model workflows, implement a structure for ongoing measurement and improvement of hub operations, and ensure compliance with policies and procedures. Along with the Director of Clinical Operations, you will cultivate an environment reflecting the values of the organization, including respect for our members and team members. Top Reasons to Love This Job: 1. Competitive salary offered 2. Great health insurance 3. Generous PTO Top “Must-Have” Skills for This Job: 1. You have a bachelor’s degree and 3+ years of experience of management within an ambulatory clinical practice setting 2. You are comfortable using a variety of computer systems, including practice management and electronic health record systems such as Athena, Epic, etc. 3. You have managed staff in a clinical practice setting and work well with clinical teams including physicians and Advanced Practice Clinicians
Company
We are the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most. Founded in 2017 on the premise of local health, we are backed by some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.