Community Partnerships Lead

Overview

Job Title Community Partnerships Lead Job Description We’re seeking a collaborative, operationally-minded Community Partnerships Lead to advance the organization's social care model in North Carolina. In seeking to address the social factors that contribute to poor health outcomes for our members, you will establish and maintain a tight-knit and accountable network of community-based partners in North Carolina and beyond. Your responsibilities include building partnerships with CBOs, engaging community leaders and expanding the organization's presence within the community, and driving improvement in our members’ health and social outcomes. This requires a deeply collaborative approach as well as robust management and partnership-building skills. It is a unique opportunity to devise creative experiments and solutions with the goal of meeting the organization's members’ needs with care, compassion, consistency, and fidelity as part of a distinctive overall experience. Required Skills and Experience - Bachelor’s degree required; Master’s degree preferred. - You know the Greater Piedmont Triad community from both a personal and professional perspective, and are committed to improving community health - 8+ years of nonprofit, community-organizing, or social entrepreneurship experience, with significant implementation or program management components, and manager responsibilities. - Experience with community healthcare, community benefit or other functions with a healthcare organization. Exceptional and demonstrable abilities including but not limited to: - Building, developing, and managing relationships and leading from inception through negotiation and contracting to implementation; - Serving as an accountable leader interfacing with the organization's leadership and team members in our Hub(s); - Creating, managing, and optimizing a budget and financial operations related to community-based partnerships; - Positioning the organization as an exceptional partner while managing stakeholder expectations; - Communicating effectively in all settings; - Applying learnings from one experience to scalable solutions across other areas; - Engaging, inspiring, and building credibility and trust with internal and external teams. (Nice to Have) - Experience with community coalitions and community organizing efforts. - Experience in the healthcare or clinical operations space. - Multilingual preferred (Spanish, French Creole, etc.) - Working knowledge of North Carolina's state benefits program. - Unrestricted North Carolina Driver’s License and car. What You Need to Know - Work with the organization's cross-functional teams to manage the end-to-end development of a robust network of CBOs, including vetting, contracting, referral workflows, co-location projects, and shared risk arrangements. - Map out community needs and gaps, and local assets related to community health and social services. - Manage cross-partner priorities within the organization to ensure that we are able to meet different types of social needs as efficiently and scalable as possible, with differentiated partnerships to address myriad member needs based on acuity and other factors. - Create infrastructure and operations around information and data sharing, quality monitoring, and improvement. - Liaise internally to ensure that member-facing teams are on-boarded and trained effectively to be able to leverage the CBO network and deploy community resources appropriately. - Engage community leaders through existing coalitions, committees, and community initiatives, and pursue unique opportunities for the organization to contribute to community development in the greater Waterbury area. - Coordinate team community service activities that strengthen relationships with the organization's CBO partners and other social service organizations in our community.

Benefits

Company

We are the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most. Founded in 2017 on the premise of local health, we are backed by some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.