RN Care Manager

Overview

Required Skills and Experience 1. You have a current, unrestricted North Carolina license 2. You have 3+ years of experience providing clinical services to Adult and Geriatric individuals with co-occurring chronic medical and behavioral health conditions 3. Willing to work a full-time 40 hour work week, Monday-Friday with Saturday Rotation 4. Familiarity and willing to travel within Charlotte (home-based member visits) and its healthcare systems (hospitals and rehab centers) 5. Experience as an active participant in continuous quality improvement projects within a provider setting 6. Possess exceptional triage, coordination and clinical assessment skills 7. Phenomenal communicator; you approach care interactions with warmth and thoughtfulness 8. Demonstrated the ability to affect change, and have been effective in helping a member or patient adapt new habits, or change behaviors (Nice to have) - Experience working collaboratively with an interdisciplinary care team, and specifically working alongside community health workers or care coordination staff. - Experience in homecare, hospice, acute care, and/or care management. - Multi-lingual (Spanish, French Creole) preferred - Bachelor’s degree preferred - Unrestricted North Carolina Driver’s License and vehicle for daily usage - Care Management Certification (CCM) What You Need to Know - Follow a panel of Adult and Geriatric members to provide, nursing clinical support, including transitional care, health maintenance, medication reconciliation, chronic disease management and co-occurring psychiatric disorders - Continuous outreach to support building and maintaining member panels for team - Meet with members in their homes, neighborhoods, and within the healthcare system - Assess in-home safety and risks and implement evidence-based interventions and protocols for complex chronic conditions - Work daily within our custom-built care facilitation platform, which will enable you to collect data, organize information, track tasks, and communicate with staff, members, and family. This platform is being built for a mobile workforce, and you will use our technology in the field, provide feedback to the product development team, and, over time, become part of a super-user group to assist in onboarding and supporting others

Benefits

Company

We are the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most. Founded in 2017 on the premise of local health, we are backed by some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.