Clinical Risk Manager

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This facility is a teaching hospital of Tufts University School of Medicine, provides patients and families access to some of Boston’s most respected physicians and advanced treatments offering specialized care, including: Advanced Center for Cardiac Surgery da Vinci® Robotic surgery program; Mako Robotic-Arm Assisted Surgery Level III Neonatal Intensive Care Unit (NICU) Award-winning bariatric surgery program Dana-Farber Cancer Institute at St. Elizabeth's Medical Center State-of-the-art emergency care with short wait times Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston. Patients receive tertiary care at our 267-bed main campus in the heart of Boston’s Brighton neighborhood. Today, they are consistently recognized for providing the highest quality care to our community. The hospital has consistently been honored with several prestigious recognition, including: One of Healthgrades America’s 50 Best Hospitals for Cardiac Surgery™ for 2 Years in a Row (2018-2019) One of Healthgrades America’s 100 Best Hospitals for Cardiac Care™ for 7 Years in a Row (2013-2019) One of Healthgrades America’s 100 Best Hospitals for Coronary Intervention™ for 3 Years in a Row (2017-2019) Named by U.S. News World Report a High Performing Hospital in treating heart failure and performing heart bypass in its annual U.S. News’ 2018-2019 High Performing Hospital listing Earned the 2017 and 2019 American Heart Association’s Get With The Guidelines® Heart Failure Gold Plus Performance Achievement and Target Heart Failure: Honor Roll recognition Earned the 2019 American Health Association and American Stroke Association Get With The Guidelines® Stro

overview

Required skills & experience (the “must haves” to be considered) 1. Clinical background to provide for appropriate investigation of clinical events 2. Bachelor's Degree required; Master’s Degree in Public Health; RN, MS, or JD preferred 3. 1-5 years in an acute hospital risk management position with a focus on patient safety and risk management - quality improvement is not enough. 4. Experience and/or demonstrated understanding of root cause analysis, FMEA analysis, improvement methodology, concepts, education and implementation. 5. Working knowledge of LEAN, TJC, DPH & CMS regulations. 6. Training in patient safety or risk management and quality performance required 7. Certification Professional in Healthcare Risk Management (CPHRM) preferred; membership and active participation in professional organization(s) preferred. 8. Working knowledge of Microsoft Office required. Knowledge of rlSolutions, MCN Policy Manager, and Meditech preferred. What you need to know - This is a full-time role based on-site in Brighton, MA - Relocation bonus and sign-on bonus is offered! Position Function: • Assists the Director of Quality and Safety with the development and implementation of the Hospital-wide Quality and Safety Plan consistent with board approved plans and regulatory and standard setting agencies • Assists departments with the integration of quality and risk management activities • Reviews departmental quality indicators for compliance, appropriateness and rationale • Reviews and analyzes incident reports, rates by severity and conducts all follow-up as identified from review. Completes trending analysis to identify top priority areas for improvement • Conducts root cause analysis in the event of a sentinel or near miss event. Coordinates review of medical information, debriefs all individuals as identified, performs cause and effect analysis and coordinates expert panel review, root solution and follow-up for all incidents identified • Conducts FMEA analysis when high volume, high risk opportunities as discovered through incident report analysis. Organizes team, creates process maps, creates failure modes analysis, identifies prevention and/or corrective action strategies and implants as identified

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