Gainsight Data Analyst

Overview

Required skills & experience (the 5 “must haves” to be considered): 1. Bachelor’s degree required. 2. 1-2 years of experience working as a Healthcare Data Analyst. 3. Gainsight experience is required (A major part of this role will be working as a Gainsight Administrator). 4. Analytical experience with a health plan, hospital, medical research organization or in another healthcare related capacity a plus. 5. Experience with Data & Analytics software (i.e. SQL, Tableau) What you need to know: • The Healthcare Data Analyst (HDA) works to support customer analytical needs and analytical initiatives that will lead to meaningful business decisions. This includes data validation, trend performance, and identifying opportunities for improvement. • The HDA works cross functionally within the organization collaborating with customer facing teams, healthcare data analysts, IT professionals, and other health care experts. • The HDA will also be responsible for developing solutions on the current customer relationship platform Gainsight to effectively track customer health, support the customer success team in managing their customer relationships and create analytics for Customer Success management. • Newton, MA office location preferred, but will consider candidates in alt. locations (Conshohocken, PA office , or Nashville, TN HQ office).

Benefits

Company

Since 2012, this client has been a trusted partner for the nation’s top health plans, health systems, post-acute care providers, and at-risk physician groups navigating the shift from volume to value. Their high-touch, proven care model fully supports patients from pre-acute through to the home. This client's patients can enjoy more days at home, and healthcare providers and health plans can significantly reduce costs specific to unnecessary care and readmissions.