Implementation Lead

Overview

Required skills & experience (the 6 “must haves” to be considered): 1. 3-5 years healthcare industry experience 2. MHA or related advanced degree, or equivalent experience. 3. Project management or Six Sigma certification strongly preferred 4. Ability to travel 15 – 25% of the time 5. Experience in enterprise and SaaS systems project management, implementation and/or support 6. Experience managing high-stake relationships, preferably in healthcare What you need to know: • Utilizing organization's standard Implementation Methodology, manage all phases of the implementation lifecycle, from sales turnover and kickoff to go-live launch and turnover to the Customer Success Management team. • Meet with client to assess and help form project goals, scope, timeline, and deliverables. • Develop, manage and routinely publish project plans and related materials with and for stakeholders utilizing organization's standard templates. • Provide consultative recommendations on product configuration and workflow based on client goals, scope, and expectations, steering client towards this organization's Best Practices and core product capabilities.

Benefits

Company

We are the premier patient engagement company enabling superior engagement and care coordination across the continuum. As the proven healthcare technology partner, our suite of integrated solutions empower care providers to achieve the Quadruple Aim by reducing preventable readmissions, increasing CAHPS scores, improving labor utilization, and fostering patient and clinician engagement.