Patient Service Coordinator

Overview

Required skills & experience: 1. Excellent telephone manner and skills 2. Dedicated to providing high quality, professional, customer service 3. Must have at least one year of telephonic experience discussing confidential medical What you need to know: 1. MUST have experience in customer support and call center environments 2. MUST have some experience at a health plan 3. Will need to be on the phone or answering emails during the entire shift 4. Bi-lingual in English/Spanish a plus

Benefits

Company

We’re a medical ally that empowers employees and their families to make better medical decisions at every point in their healthcare journey. We do this by combining our deep clinical expertise with compassionate, high-touch support and a unique understanding of all the challenges along the way. We offer what only independent medical experts can: unbiased answers on any medical condition, vital information curated for each participant, advice based on hard evidence, assistance getting expert opinions, and the one-on-one support to make even the most difficult health decisions with confidence. Our comprehensive solution integrates medical decision support and expert medical opinion to guide individuals and families throughout the healthcare journey, while also reducing unnecessary elective surgeries and driving patients to the highest quality providers.