Community Health Partner

Overview

MUST HAVES -You have experience with patient navigation, case or care management, or any kind of direct service provision. -You have experience managing a panel of clients or patients -You have a passion for working within the community you are a part of, or have been a part of in the past. -You excel at empathy and human interactions, and want to improve the health of individuals and whole communities. -You are a phenomenal communicator; you approach care interactions with warmth and thoughtfulness -You can accommodate a full time schedule as well as participate in on call and Saturday coverage rotation. -You are an independent self-starter and a strategic thinker who is eager to learn, improve, and grow. -You are excited about how technology can support your work and help drive the ongoing evaluation toward new, better, care. WHAT YOU NEED TO KNOW In this role, you will be a part of the first cohort of staff in Massachusetts providing direct care coordination services to members, who face economic and social challenges in addition to having mental and physical health needs, through our innovative care model. You will be a mobile care member and your work will take you out into the field and surrounding community. It is integral to our care model that we meet people where they are, both physically and emotionally. As a Community Health Partner, you will work with a panel of members on improving their health holistically. You will assess strengths, needs, and wants across all aspects of their lives. The information you glean from your conversations will trigger the development of our MAP (Member Action Plan), and your ongoing work with the member will be to determine the member’s priorities and work on goals. You will be a member’s point person, available and accessible to assist with whatever may be needed, to troubleshoot in a crisis, or to be a listening ear. You will work alongside, and will be supported by, a care team associated with each member.

Benefits

Company

We are the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most. Founded in 2017 on the premise of local health, we are backed by some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.