Health Services Coordinator (HSC) 2
Job Closed
Overview
Required skills & experience (the 5 “must haves” to be considered): 1. High school diploma or GED required; Associate Degree or higher from an accredited college preferred 2. Able to use various office equipment, such as: copier, fax machine, telephone and scanner. 3. Familiarity with medical terminology and HIPAA laws strongly preferred 4. Must be organized and able to prioritize, plan, and handle multiple tasks/demands simultaneously 5. Required---Experience working in a call center environment with a healthcare organization. What you need to know: • Please let candidate know that a drug screen and background check is required before we can send them to the client. • Please note that the client is looking for candidates that are not scheduled for time off during the holidays except for Christmas Day and New Years Day. • Looking for candidates with a Contact center/ call center background (preferably in a healthcare organization) • Process inbound and outbound faxes and emails according to productivity and quality standards. • Enter required data into the client's database accurately and in a timely manner. • Contract Start date: Dec 10th 2019 (6 month project) • This is role is in an office setting. All HSCs will be sitting in a big room together with 2-3 managers.
Company
Since 2012, this client has been a trusted partner for the nation’s top health plans, health systems, post-acute care providers, and at-risk physician groups navigating the shift from volume to value. Their high-touch, proven care model fully supports patients from pre-acute through to the home. This client's patients can enjoy more days at home, and healthcare providers and health plans can significantly reduce costs specific to unnecessary care and readmissions.