Quality Assurance Operations Director

Overview

REQUIRED LICENSURE(S)/CERTIFICATIONS: • National certification by the American Society of Clinical Pathology (ASCP) as Clinical Laboratory Specialist. • Must hold a valid Tennessee Laboratory Supervisor’s License. • Quality Management Training accreditation or certification is preferred. • Maintains appropriate continuing education for certification/licensure, and to increase basic knowledge. MUST-HAVES/WHAT YOU NEED TO KNOW: • Over three (3) years of relevant quality control/quality improvement experience preferred. • Over six (6) years of prior Laboratory experience required. • Must have proven track record in establishing and maintaining positive and productive physician, employee and client relationships. • Proficient in accreditation standards specific to sections of laboratory (CAP/CLIA/FDA/GLP). JOB RESPONSIBILITIES: • Compiles, reviews, and analyzes data related to client concerns, QA events and corrective actions in order to determine areas for quality improvement. • Unifies the standard operating procedures (SOP) for each section in the laboratory by meeting with department supervisors and evaluating SOP’s. • Evaluates quality control data to determine trends and issues and develops corrective action plans to address these issues. • Reviews, updates and maintains quality assurance plans. • Leads the quality assurance/quality management committee with an emphasis on establishing/maintaining a standardized quality management program. • Coordinates documentation for accreditation reviews. • Provides education to staff regarding laboratory quality control programs. • Assists departmental managers and medical directors in implementing and maintaining competency and continuing education for staff. • Assist Human Resources in employee development tracks for clinical career paths POSITION SUMMARY: • This position is responsible for overall operations quality assurance/quality management program • Ensuring that the quality system is implemented and followed • Maintaining documents, records and certifications according to state and federal health care standards in compliance with accreditation guidelines.

Benefits

Company

A premier provider of anatomic, clinical and molecular pathology services, as well as one of the largest providers of women’s health services in the United States. Privately held and physician-centric, we works seamlessly with customers to provide superior diagnostic services – a vital link in the cycle of patient relationships. We use the latest in proprietary and industry standard technology to deliver fast, accurate results. The company provides clients with the highest quality of services available, consistently exceeding the expectations of physicians, employees, payers and most importantly, patients.