Pega Lead Business Analyst
Job Closed
Overview
Required skills & experience (the 3 “must haves” to be considered) 1. In a Pega PRPC / CPM program, a demonstrated ability to partner with business stakeholders, with leading and assisting in the identification and definition of requirements, use cases, process flows, screen flows, and user interfaces 2. Must be a Pega Certified Business Analyst or Architect 3. Experience with Pega Smart BPM methodology and the ability to teach the same to adjacent stakeholders; 4. Experience in Customer Services for Financial Services or Payment Providers, with expertise in Disputes, Claims, and Chargeback business areas. Experience in Smart Disputes a plus. 5. Deep experience with industry standard methodologies of SDLC, Agile, and SCRUM. Experience with Rally preferred. 6. Possess advanced understanding of PRPC architecture, tools, and frameworks 7. Experience in IT as a business analyst for large-scale projects and programs What you need to know - This is a six-month contract-to-hire position - Full benefits offered upon conversion to permanent employee - Must be based in Norfolk, VA - No remote available at this time Job summary - Work with Development Managers, Program Managers, and Architects in scoping and sizing of projects. Sizing may be requested with little more than a vision statement available or as much information as that found in a traditional Product Requirements Document. - Construct and maintain an evolving list of processes and sub-process that must be built into our PRPC platform to retire our two legacy Customer Service applications - Construct and maintain an evolving list of capabilities that must be built outside of our PRPC platform to retire our two legacy Customer Service applications. - Translate business needs and requirements into robust technology requirements;
Company
Inside every team member is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation. Every member of our organization is empowered to innovate by challenging the norms. This spirit of cooperative disruption drives every contributor to think beyond today and build collectively for a better tomorrow. Digital innovation engineering is in our blood and is infused in everything we do from client success to social responsibility.