Vice President of Virtual Scribe Services

Overview

Required skills & experience (the "must haves" to be considered): *5+ years of medical background and experience with focus on clinical expertise *5+ years of operations experience at a corporate company *4+ years of leadership and supervisory experience *Previous start up experience is a plus *Experience in scribe industry is a plus *Proven track record of taking on projects and scaling rapidly *Prepared to work in a high stress environment (meeting deadlines, working with multiple parties, etc.) *Ideal candidate is hard-charging, ambitious, and easy to get along with. *Ideal candidate is currently employed. What you need to know: *Candidate will be in charge of all operational oversight of the Virtual Scribe Services (VSS) team, including resource assignment, quality, turn around time (TAT), productivity, payroll, new hires, and outsourced team. *Responsible for building and enforcing QA metrics and controls; monitoring TAT performance; operationalizing VSS standard template; and working directly with sales team to forecast staffing requirements based on sales pipeline. *Also in charge of staffing internal VSS team; managing payroll, overtime, and budget; managing resource assignment and productivity; and being a liaison for outsourced VSS teams. *Candidate will oversee a team of ~20 people, both local and remote. *Candidate will be joining a start up, fast-growing company with customers across the country. *Client has a great brand and needs to begin scaling it - this candidate will play a large role in doing so.

Benefits

Company

We have developed a mobile app that fully integrates with existing EHR platforms in order to streamline medical documentation and restore authentic physician-patient relationships.