Practice Manager

Overview

Required skills & experience: • 2+ years in a behavioral healthcare facility or clinic setting, 5+ years managing outpatient clinics • Bachelor’s degree in business or healthcare • Ability to problem solve in a proactive, creative manner while meeting deadlines • Ability to work independently and as part of a team, experience managing office, credentialing, and billing staff • Experience communicating with and serving physicians, therapists, and peers • Effective verbal and non-verbal communication skills • Reliable transportation and valid driver’s license • Advanced proficiency with Microsoft Office suite – Word, Excel, Outlook, PowerPoint • Advanced skills using practice management and EMR software, telehealth platforms, and insurance verification systems Preferred: • Prior leadership or management experience in substance use clinic • Experience with TherapyNotes and Salesforce.com • Familiarity with Medicaid/Medicare/Commercial Insurance practices What you need to know • This role requires an individual who is a natural leader, someone who is enthusiastic, service-oriented, resourceful, and results driven with the ability to thrive in a fast-paced environment. • The Practice Manager will provide active leadership, direction, team management and administration of Texas operations, currently based out of our Social Services office. • Actively supervises staff; develops, plans and schedules workflow, implements and monitors approved policies and procedures • Plans, develops, organizes, implements and directs the day-to-day functions and activities to ensure regulatory and legal compliance, efficiency, and client satisfaction • Manage staff performance including interviewing and training new staff; supervising, coaching/counseling office staff daily; and leading by example, modeling a healthy office environment and communication • Manages team members and the financial process of the revenue cycle, utilizing billing software, including credentialing and tracking client episodes from registration and appointment scheduling to the final payment of a balance • Responsible for overall operations management.

Benefits

Company

Staffed by a fellowship of care providers, community builders and healthcare pioneers, we are passionate about impacting the trajectory of lives with substance use exposure, and devoted to finding new ways to do so. We meet individuals where they are—serving as a treatment ally side by side with providers. Our mission is to research, define and provide solutions and services related to substance use and behavioral health challenges that help our clients deliver the most comprehensive, integrated and successful Care + Community programs in the world.