Clinical Systems Analyst

Overview

Summary Clinical Systems analyst is primarily responsible for educating and supporting end users across various markets on the company’s core clinical systems. Expectations and Responsibilities • Assist in the configuration and initial build of eClinicalWorks • Perform system configuration in support of enterprise standards and assist in effort in defining requirements for system reporting needs • Collaborate with Information Technology team to set up and test integrations and interfaces connected to EMR • Provide onsite training and go-live support to providers and staff • Assist and act as core clinical applications subject matter expert for market end users • Deliver support via ServiceNow ticketing platform to resolve incidents or fulfill requests from market end users • Develop training documentation for core clinical applications • Participate in core clinical systems upgrades and new functionality deployments which includes but is not limited to build, testing, devising workflows, and developing documentation • Collaborate with team members and vendors to provide a resolution for requests and issues from market end users • Extensive travel by land and/or air (post covid) Experience and Requirements MUST HAVE o Knowledge of implementing quality programs (MIPS, HEDIS, HCC, ACO, etc within eCW) o Worked with Enterprise Directory model in eClinicalWorks • Required o 3 years of experience participating and/or leading large-scale implementations of eClinicalWorks (including but not limited to EMR build, testing, developing documentation, in person training, go-live support, optimizations) for providers and staff (front office and clinical) o Experience managing eClinicalWorks requests and issues from end users by resolving them on your own or by working with eCW support

Benefits

Company

Start up organization. Primary medical care group. They will be ramping up and opening 15 sites across the U.S.