Director of Clinical Operations

Overview

Required skills & experience: • Graduate level degree in business, healthcare administration, operations, org development, or related field • Looking for someone who has a blend of traditional and startup/innovative healthcare operations experience; ideally, someone who is familiar with early-stage or growth-stage healthcare startups. • At least 5 years of relevant work experience in healthcare running a large practice group or multi-faceted healthcare business and managing the workflow and operation • Experience working in an early-stage or growth-stage healthcare operation • Experience working in a hospital, health system or other large, traditional clinical setting • Demonstrated history of managing/supervising a broad spectrum of clinical service lines and operations • Proven leadership abilities leading client/customer implementation teams • Excellent proficiency with Google Suite including Gmail, Google Docs, & Google Sheets as well as Microsoft Office Suite including Word, Outlook, PowerPoint, and Excel • Dedicated experience with EMR/EHR & database systems What you need to know: • Responsible for rollout of any new/updated clinical initiatives and processes, including oversight, development, management, communication, and implementation of innovative models of care. • Develop, implement, and ensure continued compliance with clinical policies, procedures, and workflows that impact division operations. • Oversee service line scalability and anticipate growth demands to ensure continuity of care programs and workflow processes for all clinical roles and specialities. • Collect, organize, and summarize internal and external performance data to inform decision-making. • Collaborate with the Executive team and other management to develop program and divisional goals and budgetary needs. • Provide oversight and leadership for divisional clinical and medical operations, including alignment and integration with enterprise-level partners and customers. • Evaluate processes and systems of practice in accordance with local, state, and federal policies and procedures.

Benefits

Company

Maternal health involves a variety specialists including obstetricians, pediatricians, doulas, lactation consultants, nutritionists, therapists, and others. Today, mom and baby are connected but their providers are siloed by outdated care management technology. We connect the dots between patients, practitioners, and data. Our beautiful patient-facing dashboard allows for easy appointment and class booking, private messaging with experts, and personalized daily content for every stage of pregnancy and new motherhood. Our proprietary SaaS solution for practitioners provides actionable insights using practitioner- and patient-generated data and PHI, creating vast opportunities for personalized care and cross-practice collaboration. We unite health professionals and expand their referral networks. As a result, patients receive comprehensive ongoing support, which has been shown to increase breastfeeding rates and positive outcomes, and reduce readmissions.