Director of Quality Assurance

Overview

Organization Overview Client is the leading and largest telepsychiatry service provider in the US with a mission to transform access to quality behavioral health care. The Client serves hundreds of organizations and individuals in various settings across the continuum of care with its on-demand, scheduled services and direct-to-consumer (Inpathy) divisions. Given its size, diversity of services and extensive experience and expertise, the client is uniquely positioned to enable scalable telepsychiatry programs across the care continuum. As an industry thought leader, client has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. Job Requirements MUST HAVE's • Clinical background in nursing or clinical social work • Five years of experience within healthcare quality • Three years of exceptional people management leadership capabilities within healthcare • Multiple years of experience working directly with physicians; Psychiatrists preferably • Advanced experience and high comfort level with healthcare and business software including multiple EMRs, e-prescribing systems, project management, and performance dashboards • Incessant drive to improve • Accountable and self-starter • Proven analytical, evaluative and problem-solving abilities • Proactive orientation to create solutions • Team orientation • Thrive in a dynamic and regularly changing environment • High level of organization, attention to detail and time management skills • Initiative and good judgment • Strong written and verbal communication skills • Effective communication through all mediums, including video Ideal Candidate • Master’s degree in a relevant field preferred • Comfortable both taking direction from physicians and delivering guidance to physicians • Previous customer facing experience • Previous experience working as part of a remote team

Benefits

Company

Our client is a Mental Health Care company that is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. They offer solutions and services across the continuum of care from Hospital to Home with its OnDemand Care, Scheduled Care, and AtHome Care division.