People Operations Manager

Overview

Required skills & experience: • Bachelor’s Degree in Human Resources or relevant field of study • At least 2 years of direct experience in human resources, recruiting/hiring, organization management • Previous experience in a fast-growing technology or healthcare startup • Strong conflict resolution and communication skills • Able to establish rapport and credibility with team members at all levels • Able to use sound judgment and discretion to maintain confidentiality in employee matters • Proficiency in Microsoft Office suite, Google suite, email/digital communication, and hiring/payroll software • Demonstrated ability to drive HR processes and to deliver high-quality HR services in a fast-paced, ever-changing environment • High sense of urgency and customer service What you need to know • looking for a People Operations Manager that will coordinate recruiting, workforce planning, equity and inclusion initiatives, and employee experience. • This role will support the entire organization as a point of contact for employee inquiries regarding benefits, onboarding, policies, and procedures. • Top candidates will have people operations experience from previous roles in the healthcare industry and/or related tech-enabled service businesses. • This position reports directly to the Chief Executive Officer. • Work with the legal team and senior executives to ensure compliance with labor, OSHA and HIPAA regulations

Benefits

Company

Maternal health involves a variety specialists including obstetricians, pediatricians, doulas, lactation consultants, nutritionists, therapists, and others. Today, mom and baby are connected but their providers are siloed by outdated care management technology. We connect the dots between patients, practitioners, and data. Our beautiful patient-facing dashboard allows for easy appointment and class booking, private messaging with experts, and personalized daily content for every stage of pregnancy and new motherhood. Our proprietary SaaS solution for practitioners provides actionable insights using practitioner- and patient-generated data and PHI, creating vast opportunities for personalized care and cross-practice collaboration. We unite health professionals and expand their referral networks. As a result, patients receive comprehensive ongoing support, which has been shown to increase breastfeeding rates and positive outcomes, and reduce readmissions.