Weekend Phototherapy Care Coordinator

Overview

Required skills & experience: • At least 1 year of experience working in a clinical setting (e.g. hospital, clinic, doctor’s office, etc.) • A clean, valid driver’s license • A willingness to drive around the County of Los Angeles on a daily basis • Proof of full vaccination, or be willing to get vaccinated within 30 days of starting this position (Since this is a job that requires routine daily interaction with patients and providers, being vaccinated is a non-negotiable aspect of this role.) You are a very strong candidate if you are... • Able to assist mothers with basic breastfeeding skills (e.g. latch on and positioning), infant feeding needs, and basic nutrition care • Confident in working alongside physicians, midwives, nurses, therapists, lactation consultants, nutritionists, and other health professionals, in a collaborative fashion that supports patients’ needs and provides a comprehensive plan of care • A highly engaging individual with compassionate bedside manner toward new and expecting parents • Excellent at active listening and connecting with persons of all types of ethnic and cultural backgrounds • Able to remain calm and exercise judgment in unusual or stressful situations • Able to organize your own workday and juggle multiple assignments • Experience using some digital communication tools (messaging, email, video chat), and an ability to adapt to new workflows and tools What you need to know: • This position is based at the headquarters office in Studio City. You'll get a company-owned vehicle to use for delivering in-home phototherapy services to patients, as assigned, across the Greater Los Angeles area. • Schedule: This is a very specific position requiring commitment to work on Friday, Saturday, Sunday, and Monday. The workday is an 8-hour shift from 10 am - 6 pm. The workdays and times of this position are not negotiable. Applicants who are not able to consistently work Friday, Saturday, Sunday, and Monday, will not be considered. • Responsibilities of this role include driving around Los Angeles County in a company vehicle to provide in-home neonatal phototherapy services, communicating status updates on patient care to local physicians and other providers, and offering ongoing perinatal and breastfeeding-related education, engagement, communication, and remote monitoring to the users.

Benefits

Company

Maternal health involves a variety specialists including obstetricians, pediatricians, doulas, lactation consultants, nutritionists, therapists, and others. Today, mom and baby are connected but their providers are siloed by outdated care management technology. We connect the dots between patients, practitioners, and data. Our beautiful patient-facing dashboard allows for easy appointment and class booking, private messaging with experts, and personalized daily content for every stage of pregnancy and new motherhood. Our proprietary SaaS solution for practitioners provides actionable insights using practitioner- and patient-generated data and PHI, creating vast opportunities for personalized care and cross-practice collaboration. We unite health professionals and expand their referral networks. As a result, patients receive comprehensive ongoing support, which has been shown to increase breastfeeding rates and positive outcomes, and reduce readmissions.