Business Development Representative

Overview

Required skills and experience: *Bachelor’s degree or equivalent experience. * 4 years sales or account management experience; business sales experience preferred. *Telecom industry experience is beneficial * Ability to communicate effectively with customers, employees, and managers. *Basic computer skills. * Customer service skills. * Ability to work weekends and extended hours as needed. * Ability to use own vehicle for company use. What you need to know: *Responsible for acquisition, retention, and overall satisfaction of small to mid-sized commercial accounts in our Kingsland market. Focuses on opportunities that meet established criteria. Job Duties: *Achieves and/ or exceeds monthly, quarterly, and annual revenue targets by prospecting for new business and closing sales. Maintains a primary relationship with identified and prospective accounts. * Responsible for all facets of account management within an existing base of customers that is created through sales efforts *Works in conjunction with Sales Engineering to determine service capabilities and requirements for prospective customers. Understands the financial criteria required to justify the investment and works to exceed company threshold based upon monthly recurring revenue and capital expense *Enters all sales activity into Salesforce daily, including calls, opportunities, orders, and work requests * Demonstrates a practical and efficient working knowledge of all of the products and services sold by the Sales Department *Begins and completes job-implementation packages for the full range of products marketed by the Sales Department *Provides training and knowledge assistance, as required, on the use of products and services sold to internal and external customers * Communicates with other departments as needed to facilitate a smooth service installation of products sold. *Helps analyze, research, resolve, refer, and follow up on customer complaints regarding billing, credits, and services expediently and professionally. * Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships. Handles customer requests and communications by phone, E-mail, fax, mail, and face to face. * Keeps abreast of current industry trends and practices as they relate to customer service and makes appropriate recommendations to the Sales Manager.

Benefits

Company

Founded in 1949, we are a regional telecommunications company providing advanced Internet, television, and telephone communications services in a growing set of markets in South Carolina and Georgia. We are committed to delivering the most advanced technology and the best service for its customers in Beaufort, Jasper, and Hampton counties in South Carolina, and Bibb, Bulloch, Chatham, Greene, Houston, Liberty, Lowndes, Putnam, and Tattnall counties in Georgia. We are active in the communities we serve and support a wide range of local charities, organizations, projects and events.