Cable Maintenance Technician

Overview

Required skills and experience: *High school graduate. * Must have a minimum of two (2) years of copper experience. * Must have a working knowledge of fiber optics. * Must have basic knowledge of HFC. * Must possess excellent oral and written communication skills. * Must be willing to learn new material and be able to teach other employees as needed. * Must have valid driver's license with a safe driving history. What you need to know: * Splices maintain and repair copper, coaxial and fiber cables from Central Office or Head End to the de-mark box located at the customer premises. *Assists in the testing of fiber, coaxial, and copper cables; uses various fault locating equipment to isolate the source of trouble or complaint, including forward and reverse testing of HFC plant. *Digs with a shovel to expose severed or damaged cable. May make a sketch of bad or damaged cable to send to Engineering for replacement or upgrade of cable. *Locates and marks all buried cables to avoid damage by other utilities, companies, or persons; uses locator equipment such as Rycom (model 8831) and Dynatel (model 573A). *Reads and interprets OTDR and fiber optic power meters and coaxial (db) power meters. *Reads and interprets staking sheets and cable schematics to splice newly installed cable in pedestals and to terminate cable in cross- connects, consisting of correctly marking cable pairs, using assigned cable counts and color code, and running jumpers; may also include bonding and grounding if needed. *Runs pairs for service orders for Engineering and Dispatch. *Assists in small cut-overs for Engineering. *Verifies information on repair orders and service orders; advises appropriate employees of any needed corrections or changes in information. *Installs protector and demarcation device at customer premises, at times working in areas with limited space, using hand tools such as drills, screwdrivers, and punch tools. *Inspects and maintains the vehicle in a clean, orderly, well-stocked fashion daily; completes necessary paperwork for maintenance or repairs to the vehicle. *Communicates with other departments and companies to repair inoperative or substandard transmissions via the cable. *Refers employee and customer complaints and problems to immediate supervisor or another member of the management team. Provides training and assistance for new employees; participates in cross- training.

Benefits

Company

Founded in 1949, we are a regional telecommunications company providing advanced Internet, television, and telephone communications services in a growing set of markets in South Carolina and Georgia. We are committed to delivering the most advanced technology and the best service for its customers in Beaufort, Jasper, and Hampton counties in South Carolina, and Bibb, Bulloch, Chatham, Greene, Houston, Liberty, Lowndes, Putnam, and Tattnall counties in Georgia. We are active in the communities we serve and support a wide range of local charities, organizations, projects and events.