Care Manager-Medical Social Worker

Seattle, WA 98101

Job Closed


We offer online, on-demand evidence-based addiction treatment. Through our mobile and web apps, members meet with clinicians, counselors, and coaches and work towards self-set recovery goals. Our interactive curriculum of over 800 engaging online courses about addiction keep members on track in the comfort of home. We offer 24/7 recovery that fits into daily life, designed by experts. We partner with employers and healthcare organizations to deliver an innovative digital health benefit that blends the best of human-centered design, technology, and science. Our program pairs one-on-one support from qualified clinicians with a personalized, interactive curriculum that adapts to users evolving needs.


Required skills & experience: • Licensure or certification in the State of WA as a Substance Abuse Counselor, Peer Recovery Coach, or the equivalent of either in your state. (LLMSW, LMSW, CADC, LLPC, LPC) • Must have licensure or certification that allows for coach to assist clients unsupervised. • One (1) year experience providing SUD services in an inpatient or outpatient setting is preferred. • Master's degree • Briefs: 1 year (Preferred) • EHR Systems: 1 year (Preferred) • Discharge Planning: 1 year (Preferred) • Management: 1 year (Preferred) • Telehealth: 1 year • At least 2 years of recent counseling or case management experience • Ability and willingness to do work online; familiarity with Google Drive, spreadsheets, documentation, videoconferencing and secure email. • Must agree to maintain computer and internet accessibility as these are essential to providing online counseling services. • Strong communication, CBT, and motivational interviewing skills. Ability to apply evidence-based therapeutic interventions. • Enthusiasm for revolutionizing the way addiction is addressed and treated is necessary! What you need to know: • Assist with in-person induction visits 2-3 times per week (when covid restrictions are lifted. Right now everything is 100% telehealth). • Communicate with clients via our digital platform on a regular basis. Consult with our partnering medical providers to coordinate patient care. • Provide a full-range of supportive SUD services including brief individual text-based counseling, intensive counseling, case management, and consultations to support strength-based discharge planning and continuity of care. • Participate in case conferencing with clinical supervisor and director to assess client needs, progress, documentation, and exit planning. • Prepare all related treatment documentation in accordance with applicable organizational and state standards in a clear, thorough, and timely manner. Experience with electronic health records essential. • Participate in care management for clients through our digital platform, in person, and on the phone. • Intervene as an advocate for clients to resolve emergency problems in crisis situations. Provide client and/or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary. • Coordinate with service providers outside of the organization to market, refer, and collaborate enhancing client care.


Professional Development Opportunities Full Benefits