Supply Chain Service Analyst

Overview

As a Supply Chain Service Analyst within our company, you will collaborate with cross-functional teams to identify and implement improvements allowing us to exceed our customer expectations from a delivery and overall service standpoint. Required skills and experience: *Bachelor’s degree (required), preferred focus in Supply Chain, Operations, *Logistics, Industrial Engineering, Information Systems. *3+ years’ experience in related field with demonstrated experience with process optimization and large data analysis. *Ability to develop systematic processes to build robust and repeatable analyses for frequent monitoring of various business conditions. Advanced use of SAP (or equivalent ERP), Microsoft Power BI / Tableau, and Microsoft Access / Excel. *Excellent data analytical skills and use of continuous improvement tools *Strong communication and networking skills across all functions and levels of the organization. *Works effectively with a wide number of functional areas. Able to lead, contribute, and influence others in a team-based environment. *APICS certification (preferred) What you need to know: -Service Management: *Facilitate cross functional meetings to ensure sustainment and progress towards service-related goals. *Identify root causes and develop and implement countermeasures related to service performance issues. *Work cross functionally (Customer Solutions, Supply Planning, Operations, and Demand Planning) to align inventory systems and proactively address improvement opportunities to optimize service *Collaborate with Sales teams to proactively communicate customer- specific service performance and action items for improvement *Design and build reports that synthesize data and communicate performance to a broad group of partners, utilizing various tools (MS Access, SAP queries, Power BI) *Collaborate with Information Systems and act as a data steward for sales order data to ensure accurate reporting and further enhance report development -Project Management: *Make decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. *Independently perform assignments with instruction limited to the expected results. Determine and develop an approach to solutions. Receive technical mentorship only on unusual or sophisticated problems or issues. *Coordinate the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc.

Benefits

Company

Our Client exists to create lasting change inside your home, transforming your daily life through how you interact with your water. From human-first innovations to unforgettable design, our faucets, showerheads and beyond aim to make every moment you spend in your kitchen or bathroom one worth remembering.