Remote Certified Pharmacy Technician

Brentwood, TN 37024
Full-time

Job Closed

Company

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence. The Problem: we were founded by a second-generation physician who became frustrated because most chronic diseases can be managed by medications - so long as they are taken at the correct dose and time. However, medication adherence rates drop drastically over time - particularly when medication regimens become more complex (e.g. more prescriptions, more pills, more administration times). Our founder recognizes that healthcare professionals are not immune to this problem in their own practice. The low adherence statistics are due to the poor design of the current prevailing system. To combat this, we use human-centered design, innovation, and technology. The Solution: Remove all impediments to adherence including the burden of remembering dosage and timing, coordinating refills, wasting time standing in line at a pharmacy, and confusion between pills. We provide a better user experience with real live people for support all for no extra cost. Features: This offering is designed to serve people who manage multiple prescription and over-the-counter (OTC) medications. Every 30 days, customers receive a personalized roll of pre-sorted prescription medications, vitamins, and OTC medications with clearly-marked dates and times to make managing them easy. Any ointments, lotions and inhalers, are included, too. Each delivery includes a label that explains what each pill is and how it should be taken in easy-to-understand language. Customers can email or call their assigned pharmacist any time to ask questions or clarify instructions.

Qualifications

Required
  • Valid Certified Pharmacy Technician (CPhT) in Tennessee (TN)
  • In this role, there will be multiple applications being used simultaneously. Are you comfortable using multiple screens and navigating between multiple applications?
  • This role requires availability for 8 hour shifts that fluctuate between 7am-9pm Monday-Friday. Some rotational weekend work will also be required every 4-6 weeks Sat/Sun from 7:30am-4pm. Are you able to be available during these hours if planned ahead of time?
  • Are you comfortable starting a new position with a standard 2-3 week notice, inclusive of a drug and background check?
Preferred
  • Are you fully vaccinated for COVID-19 or willing to be fully vaccinated? **This is not required for a remote role, but in-office positions require vaccination.**
  • Tell me about your experience working with customers over the phone. What is your average call/customer volume daily?
  • Do you have any planned need for time off in the next couple of months? If yes, please list all dates.

Overview

$1000 Sign-On Bonus for Nationally Certified Pharmacy Technicians: Must be Nationally Certified and in good standing with the State Board of Pharmacy. Bonus to be paid out (50%) after 30 days of employment and (50%) at 90 days. Payback clause if the employee leaves within one year of hire. We are looking for individuals to join our team of pharmacy technicians working to improve the quality of life for our customers through innovative design and compassionate customer service. A unique opportunity for pharmacy technicians, we're looking for top-tier talent to support our mission. Company Description We are a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging. Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and comprehensive benefit plan. Vision/Mission Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence. Typical Day: • Enter data quickly and accurately in multiple systems • Provide exemplary customer service to all patients and caregivers • Adjudicate patient claims • Communicates with doctor offices, pharmacies, and our customers to ensure superior customer service • Meet metrics daily based on team and business needs • Maintain updated customer records with strong attention to detail and compliance with HIPAA standards • Ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment • Other duties as assigned Requirements • Strong computer and typing skills are required -- Proficient in MS Office suite (Word, Excel, Outlook, etc.) • Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent. • Ability to solve problems and communicate issues clearly. • Team-oriented and the ability to thrive is a fast-paced environment. • Strong attention to detail and accuracy. • Flexible and proactive to meet varied patient needs. • Self-motivated and able to work independently. • Dedicated to excellence and quality. • Able to collaborate with other healthcare professionals. • Passion to help people and enrich their lives. • Certified with the National Pharmacy Technician Certification Board and maintain a current certificate Benefits In addition to competitive salary and a unique opportunity to thrive at a growing company, we offer various formal benefits as well. INSURANCE, PAID TIME OFF, & RETIREMENT Full-time employees receive Sick days, Vacation days, as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too. EMPLOYEE INVESTMENT For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous. SOCIAL EVENTS In our company description, you can tell the team likes to have fun. Regular potlucks, company events, pizza days, wellness challenges, and news you can use updates maintain our work-hard play-hard culture.

Benefits

Full Benefits 401(k)