Manager - Job Fulfillment

Overview

Position Summary: Are you a recruiting manager with an insanely high propensity to build? Have you been managing increasingly complex clients with high volume jobs - and now you’re looking for an even bigger challenge? Do you LOVE the latest HR and recruiting technology? At Relode, we believe when you get the people thing right you can build teams that can change the world. We’re a high-performance culture with laser focus on building world class products and a team that our clients love. We’re looking for Job Managers with a track record of success and desire to build a company together as we continue rapid growth. When a new client signs on to access Relode’s network of recruiters and labor market data, they aren’t just getting a new software & services vendor - they’re getting a partner. We view ourselves as an extension of their Talent Acquisition team, taking on their recruitment challenges and hiring goals as our own. The Job Manager team at Relode knows better than anyone that when our clients win, we win. And we’re searching for a like-minded people who’s ready to drive BIG wins across our portfolio of customers. Sound like your dream job? We want to hear from you! Why Relode? • Be a part of an innovative organization changing the recruiting services and technology markets for the better! • Amazing opportunity for a Job Manager to progress their career and receive development from the VP of Client Success, on a consistent basis. • Training & development that will enrich your skills for wherever Relode takes you! • We’re a growth organization – you won’t be a cog in the wheel, but a key participant in Relode’s success • We believe in celebrating both individual and team accomplishments, recognizing creativity, leadership, and results. At the same time, we strive to continually improve though failure, reflection, collaboration, and learning. Our team is working hard to create one of the most awesome places to work. Welcoming you to our team helps us reach that goal! Essential Duties and Responsibilities • Partner with Client Success Managers and Crowd/Recruiters to drive hiring results in line with the client’s overall strategic plan • Drive customer outcomes through fulfilling jobs o Influence hiring managers to hire Relode candidates o Engage with recruiters to ensure candidates for open jobs • Build and participate within a world-class Job Management team: o Executive against KPIs o Deliver against defined metrics including quota o Foster collaboration within the Relode team and across recruiters o Drive operational practices to track performance of self, recruiters, and candidates • Work closely with the VP of Success and Client Success Team to align on strategies, fulfillment forecasting, and identify at-risk jobs or clients. • Influence future lifetime value through customer satisfaction via job fulfillment with Relode Candidates • Deliver transformational leadership and communication so that recruiters are highly motivated and engaged. Be an inspirational role model by challenging and maximizing the strength of the team and aligning your efforts to the mission and vision of the organization. • Escalated recruiter or candidate issues with speed and urgency, orchestrating resources across the company as appropriate • This role is focused on job fulfillment through project management activities and is not a recruiter role. Knowledge, Skills and Abilities • You’re a thought leader that your teammates are excited to work with every day • 2+ years of experience recruiting or hiring in the IT/Software space • Proven ability to develop strategies, translate them into initiatives and track successful delivery • Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate recruiters and candidates • Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity • Able to collaborate across the organization and with external stakeholders • Holds strong operational skills that will drive organizational efficiencies and customer satisfaction • Willing and able to address escalated client issues with speed and urgency • Demonstrates professional behavior reflective of Relode’s mission statement, philosophy and values

Qualifications

• IT/Software Recruiting (2+ years)
• Do you have experience creating/broadcasting job postings?

• What industries and positions do you have experience recruiting for?
• Do you have experience sitting in and/or hosting job qualification calls with Hiring Managers?
• 2+ years of experience in ANY of the following:
  • Microsoft Teams
  • Microsoft Outlook
  • OneNote
  • SharePoint
  • Zoom
  • Salesforce

Benefits

Company

Our client connects businesses with qualified candidates to contract or hire through the unique combination of people and technology—to access talent in ways not previously possible. Sourced through our ever-growing, specialized network of vetted recruiters, our technology platform matches expert recruiters to open positions, providing key insights to accelerate hiring. Our platform helps businesses fill even the most challenging reqs, while providing better hiring experiences for everyone: hiring managers, talent acquisition teams, recruiters, and candidates alike. Our client's employees are passionate about improving hiring for everyone. We are located in Nashville, TN with people spread all across the United States. Professionals who join our client embrace these values: • Driven - We are driven to give outstanding experiences and outcomes. • Bold - We are transforming traditional hiring with speed and transparency. • Growing - We value curiosity, learning and improving ourselves and our industry. • Accountable - We stand behind our commitments and take pride in how we show up every day. • Caring - We care about transparency, openness, dignity and respect for our colleagues, clients and our industry.