HR Associate

Overview

Adolescents and young adults across the country need our help. The sad reality is that a mental health crisis has taken ahold of our most vulnerable population—leading to record levels of depression, anxiety, addiction, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our children are suffering as a result. Our company has set out on a mission to reimagine how high acuity care is delivered to teens and young adults—particularly those in rural populations. We’re building the world’s first infinitely scalable, virtual-first mental health practice. Our initial offering is a virtual intensive outpatient program (vIOP), which connects like-minded virtual groups with therapists that specialize in their specific mental health needs. Our goal is to help children and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every teen and young adult—regardless of location or socioeconomic status—can get the care that they deserve. About the Role The Human Resources (HR) Associate will report to the Manager of HR and support the HR team in their end-to-end responsibilities: workforce planning, employee escalations, organizational design, performance management, payroll, total rewards, and administrative compliance. This individual will need to be ready to roll up their sleeves, tackling HR responsibilities as an independent contributor, while also working collaboratively with other HR Associates and serving as a mentor to all HR Analysts. The HR Associate will work cross-functionally with the Compliance and People teams to ensure that the entire employee lifecycle is managed in a compliant way, while structuring opportunities for employees to learn and grow. As a member of the HR team, the HR Associate will serve as a safe space for employee successes, failures, questions, and concerns as they navigate our system. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Qualifications: * Bachelor’s Degree or equivalent in experience * PHR or SPHR Certification * Work authorized in the United States and native or bilingual English proficiency * Deep understanding of national, state, and local employment laws * Experience working with both in-house and third-party payroll and benefit teams * Microsoft Office proficiency * Strong interpersonal, relationship-building and listening skills, with a natural, consultative style * Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment * Experience advising, presenting to, and persuading senior corporate personnel Ideal Competencies: Drafting and managing performance improvement plans Handling FMLA, paid sick leave, and LOA laws on a national, state, and local level Collaborating with payroll to rectify payroll issues + managing all things related to child support withholding, communicating w/ local courts and governing bodies, etc. Handling verification of employment requests Handling employee escalations / internal complaints Ensuring compliance with federal, state, and local laws related to PTO, exempt vs. non-exempt privileges and requirements, etc. Responding to questions re: benefits, etc. Responsibilities * Monitor and ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and procedures to maintain compliance * Address all payroll, tax, and benefit questions that are brought to light by other teams throughout the organization * Raise any issues to HR Manager or HR Director in efficient manner * Serve as a mentor to all HR analysts * Ensure that all employee escalations are addressed in a timely and compliant fashion * Implement new HR technology that drives efficiency across the HR team * Audit department practices to ensure that managers are acting in accordance with HR policies * Facilitate professional development and training activities for the HR staff * Liaise between the Compliance and People teams to identify opportunities for organizational improvement, employee retention, and employee satisfaction Interview process: 1st Round w/ HR Director 2nd Round w/ HR Rep Case Study Reference Checks Offer Perks Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks” that are unique to us. We’ve spent time thinking through what it means to be a mental health company and how we can better align these additional perks with our mission and values. First and foremost, we believe that no one should ever have to compromise on their mental or physical health. This is why we offer a fully paid subscription to the mindfulness, talk therapy, nutrition, or fitness app of your choice (Headspace, TalkSpace, Noom, Peloton, etc.). We also offer complimentary yoga sessions for you and your loved ones, twice per month, that are hosted by one of our licensed instructors. Our team is big on self-care, and we are committed to helping our employees live happy and healthy lives. We also want you to live and see our mission in action. We encourage every employee—regardless of department—to shadow our vIOP sessions once per month. And while it’s motivating to experience the care that we provide to patients, we also want to collectively celebrate their successes. This is why we host quarterly events to recognize alumni of our program and bring together patients and team members around shared experiences. Whether it be through a cooking class, a magic show, a comedy act, or a virtual talent competition, we want to uplift our patients and teammates, together. So—what do you think? If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have teens to save. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at our company, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Qualifications

• Bachelor's degree or higher
• ANY of the following valid licenses/certifications:
  • Professional in Human Resources (PHR)
  • Senior Professional in Human Resources (SPHR)

Benefits

Company

Our clients provides personalized, treatment programs for teens, young adults, and families struggling with mental health and substance use disorders.