Program Manager

Overview

PROGRAM MANAGER JOB DESCRIPTION – BOSTON/NYC/PHILADEPHIA COMPANY We are a growing global financial software company headquartered in France and is currently hiring at our North American offices! Join us and become a part of the global adventure. Through our combined talents and transparent approach, we help Buy-Side and Sell-Side organizations (banking/finance/insurance) address the continuous changes in the financial market industry. Our solutions cover the complete financial value chain, from central Data Management to Front-Office and Back-Office software. Our company relies on our 500+ dedicated staff with offices in Paris, Frankfurt, Luxembourg, Zurich, Geneva, Milan, New York, Boston, Hong Kong, Shanghai, Beijing, Singapore, Tunis, and Cape Town. Our commitment towards excellence and strong expertise in conjunction with our future-oriented and international perspective drives us to be proactive and at the forefront of market trends and cutting-edge technologies. Join us to discover the synergies between our teams, job roles, and products and take part in a strong and ambitious company project made possible by our employees and their entrepreneurial, agile, convivial and multi-cultural team spirit. Become a part of a thriving and recognized financial software company making waves in the industry! JOB DESCRIPTION Our Americas team is seeking a highly motivated, detail oriented, and personable Program Manager. This person should have prior experience overseeing, guiding and coordinating the various aspect of implementation and deployment of SaaS and/or Managed Services programs in the cloud. This critical role will oversee software projects from start to finish, managing and motivating software developer/implementation team and other team members, giving customer presentations, and writing project proposals and will be the main point of contact for our clients throughout the implementation phases of such program. The ideal candidate for this position will have at least 5 years of relevant project or program management, and account management experience preferably within the financial industry. This full-time role will report to the COO of North America. MISSION & MAIN ACTIVITIES • Organize and manage transformational multi-track projects and program of multiple projects, particularly around Our Companys SaaS and Managed Services offering • Provide leadership, purpose, direction, and motivation to the team on Our Company’s key projects and program • Provide proactive recommendations and uses prior experience to recommend opportunities to resolve challenges that arise over the course of the project • Develop long-term relationships with clients, key executives, and stakeholders • Provide daily operational support, responding and resolving client requests and inquiries within the project or program • Ensure effective issue management and risk management • Act as a liaison between client and internal teams to successfully deliver timely solutions • Provide regular project and/or program reporting to client stakeholders as well as management • Collaborate across multiple in-house and client teams to ensure coordinated understanding, execution and delivery • Assist the Sales and Pre-Sales teams to drive and manage the evaluation phase of the sales process EDUCATION & EXPERIENCE • At least 5 years of experience in project or program management, and leading teams • Proven record of successfully delivering financial software implementation, specifically around SaaS, Managed Services and Cloud projects • A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field • Proven account management experience • Candidate should possess a clear understanding of the principles of Project Management and appropriate methodologies and processes • Solid understanding of cloud computing technologies (AWS, Azure, etc.) • Experience in financial software or specifically enterprise data management software and IBOR (investment book of record) a plus REQUIRED KNOWLEDGE & SKILLS • Proven track record managing project implementation of financial software (asset management and/or capital markets) • Great track record of ability to meet deadlines and to deliver to budget • Strong analytical and problem-solving skills • Good leadership, decision-making, and organization skills • Must possess exceptional customer service skills • Demonstrate capability to communicate and articulate professionally. • Understanding of general IT principles, IT organization and IT risk management a plus. • Ability to work independently and driven to be a strong team contributor • Strong interpersonal, written and verbal communication skills • Must be detailed oriented and have the ability to multi-task This position is based in on the East Coast of United States. We offer: • Competitive compensation • Paid time off • Medical, dental, & vision insurance • 401K retirement plan with employer matching contributions • Short-term and long-term disability • Life insurance • Commuter benefits • A continued learning platform • A dynamic environment where local and international cooperation is the key to success. • A wide range of development & growth opportunities in accordance with your career goals • A "Flexible Work From Home" opportunity • Coffee, tea, snacks, and a FUN environment with an amazing group of people!

Qualifications

• Bachelor's degree or higher
• Project Management (PM) (5+ years)
• Program Management (5+ years)
• 3+ years of experience in ANY of the following:
  • Financial Software
  • Cloud Computing Technologies
• Leading Teams (5+ years)

• In what area of study is your degree?

Company

Our client is a growing international financial software company headquartered in France and is currently hiring at our North American offices!